1. Overview
- Custom Orders:
We do not accept returns or provide refunds for custom orders. Custom items are made exclusively for you based on your specifications, including style, material, and accessories, and are not resellable. - Standard Returns:
We offer a 7-day return policy for non-custom items. This means you can request a return within 7 days of receiving your item.
To qualify for a return, the item must be:
- In its original condition (unworn or unused).
- Complete with tags and in the original packaging.
- Accompanied by the receipt or proof of purchase.
To start a return, please email us at info@rajindustrys.com. If your return request is approved, we’ll provide you with a return shipping label and instructions. Items sent back without prior approval will not be accepted.
For any questions, feel free to contact us at info@rajindustrys.com.
2. Quality Issues After Delivery
If you encounter a quality issue with your item upon delivery, don’t worry! We offer excellent after-sales support. Please contact us immediately, and we will provide a replacement customized for you.
3. Examples of Quality Issues
Quality concerns include, but are not limited to:
- Sewing or stitching defects.
- Printing errors.
- Incorrect sizes, numbers, or names on sports apparel.
4. Protecting Your Business Information
At Raj Industrys, we value your trust. We strictly adhere to ethical business practices and ensure the confidentiality of your business information. Your privacy is our priority, and we never disclose customer details to third parties.
Contact Us
We are always here to assist you. For more information or feedback, please visit our website or reach out to us:
- Website: www.rajindustrys.com
- Email: info@rajindustrys.com